Privacy Policy

This Privacy Policy explains how TAMANNA SOLUTIONS PRIVATE LIMITED (“we”, “us”, “our”) collects, uses, stores, shares and protects personal information when you use tamannasolutions.net, our related web services (including Careers / Jobs), our software products, and linked cloud services such as Call CRM and Tamanna SalarySlip.

This Privacy Policy is an electronic record under the Information Technology Act, 2000 and the rules made thereunder. It does not require a physical or digital signature. By using our websites or services, you agree to this Policy. If you do not agree, please do not use our services.

Terms used here have the same meaning as in our Terms and Conditions, unless defined otherwise.

1. Scope of services

This Policy covers information processed in connection with:

• Our corporate website and product pages;
• Online purchase / checkout for software licenses;
• Payment verification and electronic receipts;
• Contact and support requests;
• Careers / Jobs registration and profiles (candidates and companies);
• Links to our cloud products Call CRM (crm.tamannasolutions.com) and Tamanna SalarySlip (hosted separately; those products may have their own notices where stated).

2. Information we collect

2.1 Information you provide

Depending on the feature you use, we may collect:

• Checkout / billing: company or firm name, GSTIN, mobile number, address, selected product, and payment gateway choice;
• Contact / support: name, email, phone, and message content;
• Careers / Jobs: account details, profile information, resume or documents you upload, and optional identity or employment details you choose to share;
• Account credentials: where login is required (for example Jobs), passwords are stored using secure hashing practices, not as plain text.

We do not collect or store your full card number, CVV, UPI PIN, or net-banking password on our servers. Those details are entered only on the payment gateway’s secure pages.

2.2 Information collected automatically

When you visit our site we may process technical data such as IP address, browser type, device information, approximate location derived from IP, pages visited, and timestamps. We may use cookies or similar technologies required for sessions, security (including CSRF protection), and basic site operation.

2.3 Payment transaction references

After a successful payment, we may store order / payment reference IDs, amount, gateway name, product purchased, and billing details needed for your receipt and our records.

3. How we use information

We use personal information to:

• Process orders and payments, and issue payment receipts;
• Provide, maintain, secure and improve our websites and services;
• Communicate about purchases, support, and service updates;
• Operate Careers / Jobs matching and related account features;
• Prevent fraud, abuse, and unauthorized access;
• Comply with legal, tax, accounting, and regulatory obligations.

4. Payments and third-party processors

Online payments may be processed through third-party gateways such as Razorpay and 1Pay (or their successors). When you pay:

• You leave or open a checkout controlled by the gateway;
• The gateway processes payment credentials under its own security and privacy terms;
• We receive confirmation and limited transaction metadata (for example payment/order IDs and status) to complete your order.

Please also review the privacy policy of the gateway you choose. We are not responsible for the privacy practices of third-party payment networks beyond the data they return to us for fulfillment.

5. Security measures

We take commercially reasonable security measures to protect personal information against unauthorized access, alteration, disclosure, or destruction. For checkout and receipt flows these measures include, where applicable:

• Encrypted session storage of sensitive checkout / receipt data (AES-GCM);
• HTTPS transmission where the site is served over TLS;
• CSRF protection on payment forms;
• HttpOnly / Secure session cookies and restricted caching on payment pages;
• Server-side verification of Razorpay payment signatures before marking a payment successful;
• Access controls and least-privilege practices on systems that store data.

No method of transmission or storage is 100% secure. We cannot guarantee absolute security of data transmitted over the Internet.

6. Sharing of information

We do not sell your personal information. We may share information only:

• With payment gateways and service providers who process data on our behalf to complete a transaction or operate the service;
• Within our organization and authorized personnel who need it for operations, support, or compliance;
• With companies on the Jobs portal, only to the extent you apply for a role or expressly allow sharing of profile details;
• When required by law, court order, or government authority, or to protect rights, safety, and security;
• In connection with a merger, restructuring, or transfer of business assets, subject to continued confidentiality obligations.

7. Retention

We retain personal information only as long as needed for the purposes described above, including statutory record-keeping for payments and taxes, dispute resolution, and enforcement of agreements. Checkout session data that is no longer needed is cleared or overwritten according to our technical processes.

8. Links to other sites

Our website may link to third-party sites and to our own related products (including Call CRM and Tamanna SalarySlip). Those sites are governed by their own policies. We are not responsible for their content or privacy practices.

9. Children’s privacy

Our services are intended for business users and adults. We do not knowingly collect personal information from children. If you believe a child has provided information to us, please contact us so we can delete it where appropriate.

10. Your choices and rights

Subject to applicable law, you may request access, correction, or deletion of personal information we hold about you, or raise a privacy concern, by contacting the Grievance Officer below. We may need to verify your identity and may retain certain records where the law requires.

11. Changes to this Policy

We may update this Privacy Policy from time to time. Changes take effect when posted on this page. The “Last updated” date above will be revised when material changes are published. Continued use of the services after an update means you accept the revised Policy.

This Policy was last updated on 22 October 2026.

12. Contact & Grievance Redressal

Questions about this Privacy Policy, or complaints regarding personal data, may be sent to the designated Grievance Officer:

This document is published in accordance with the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 under the Information Technology Act, 2000.